InfoBlast Home

Table of Contents

Release Notes for Cisco IOS Release 11.2(11)P Feature Packs--7200 Series Routers

Release Notes for Cisco IOS Release 11.2(11)P Feature Packs--7200 Series Routers

April 1, 1998

These release notes describe Cisco IOS Release 11.2 feature packs for Cisco 7200 series routers.

Product numbers for the feature packs are as follows:


Note The feature packs listed here contain Cisco IOS Release 11.2(11)P and 11.1(14)CA software images. The feature packs contain Router Software Loader (RSL) Version 6.0.

These release notes contain the following sections:

Platforms Supported

These feature packs support Cisco 7204 and Cisco 7206 routers.

What is a Feature Pack?

The heart of a Cisco IOS software feature pack is a CD-ROM that contains a software image and Router Software Loader (RSL), a Windows 95 application that loads the image onto the access server/router. Each Cisco IOS Release 11.2 feature pack CD contains one feature set. For users without Windows 95, images can also be loaded with a Trivial File Transfer Protocol server application, as explained in these release notes.

Each Cisco IOS Release 11.2 software feature pack box contains the following:

Cisco Feature Pack Description

This section describes the Cisco feature packs, listing the software feature sets comprising each feature pack. You can use this information to identify your feature pack set in conjunction with the corresponding information provided in Table 3 in the section "Cisco IOS Release 11.2 Feature Sets". Table 3 identifies which features are supported for a feature set on a specific platform.


Note RSL Version 6.0, contained in every Cisco IOS Release 11.2 software feature pack, supports Ethernet, Fast Ethernet, and Token Ring interfaces.

Software Feature Packs

This section includes two tables: Table 1, describes each feature pack image, including a brief description of each feature set, the UNIX and DOS filenames of the images, and the memory required to run each feature set on the Cisco 7200 Series Router. Table 1 lists the memory delivered by default, and Table 3, Table 4, and Table 5 list the the memory upgrades available.

You can use Table 1 to identify the memory required for your configuration based on the image you run. You can then check this against Table 3, Table 4, and Table 5 to determine how much memory is available on the router as the factory default and the upgrades that you can obtain to satisfy your requirements.

Cisco Feature Pack Descriptions

Table 1 provides feature pack names, descriptions, and UNIX filenames of the Cisco IOS images.


Table  1: Feature Pack Image Filenames and Memory Requirements

Model No. (SKU) CD-ROM Description Cisco IOS Image Description UNIX Image Name DOS Image Name Flash Memory Required Main Memory Required
CD72-AN-11.2= Cisco 7200 Enterprise & APPN Feature Pack

Release 11.2(11)P

(Router Software Loader Version 6.0)

Cisco 7200 Enterprise & APPN feature set 11.2(8)P

Cisco 7200 Enterprise & APPN feature set 11.1(17)CA

Cisco 7200 Enterprise & APPN feature set 11.2(11)P

c7200-ajs-mz.112-8.p

c7200-aj-mz.111-17.ca


c7200-ajs-mz.112-11.p

80203408.bin

16MB

16 MB

16 MB

32 MB

32 MB

32 MB

CD72-A-11.2= Cisco 7200 Enterprise Feature Pack

Release 11.2(11)P

(Router Software Loader Version 6.0)

Cisco 7200 Enterprise feature set 11.2(8)P

Cisco 7200 Enterprise feature set 11.1(17)CA

Cisco 7200 Enterprise feature set 11.2(11)P

c7200-js-mz.112-8.p

c7200-j-mz.111-17.ca

c7200-js-mz.112-11.p

80203808.bin 16MB

16 MB

16 MB

32MB

32 MB

32 MB

CD72-BSN-11.2= Cisco 7200 Desktop/IBM/APPN Feature Pack

Release 11.2(11)P

(Router Software Loader Version 6.0)

Cisco 7200 Desktop/IBM/APPN feature set 11.2(8)P

Cisco 7200 Desktop/IBM/APPN feature set 11.2(11)P

c7200-ads-mz.112-8.p

c7200-ads-mz.112-11.p

80203308.bin 16MB

16MB

16MB

32MB

32MB

32MB

CD72-BS-11.2= Cisco 7200 Desktop/IBM Feature Pack

Release 11.2(11)P

(Router Software Loader Version 7.0)

Cisco 7200 Desktop & IBM feature set 11.2(8)P

Cisco 7200 Desktop & IBM feature set 11.1(17)CA

Cisco 7200 Desktop & IBM feature set 11.2(11)P

c7200-ds-mz.112-8.p

c7200-dr-mz.111-17.ca

c7200-dr-mz.111-17.p

80203508.bin 16MB

16 MB

16MB

32MB

32MB

32 MB

CD72-C-11.2= Cisco 7200 IP Feature Pack

Release 11.2(11)P

(Router Software Loader Version 6.0)

Cisco 7200 IP feature set 11.2(8)P

Cisco 7200 IP feature set 11.2(11)P

c7200-is-mz.112-8.p

c7200-is-mz.112-11.p

80203708 16MB

16MB

32MB

32MB

CD72-R-11.2= Cisco 7200 Layer 3 Switching Feature Pack

Release 11.2(11)P

(Router Software Loader Version 7.0)

Cisco 7200 Layer 3 Switching feature set 11.2(8)P

Cisco 7200 Layer 3 Switching feature set 11.1(17)CA

Cisco 7200 Layer 3 Switching feature set 11.2(11)P

c7200-inu-mz.112-8.p

c7200-inu-mz.111-17.ca

c7200-inu-mz.112-11.p

80203608 16MB

16MB

16MB

32MB

32MB

32MB

RSL Installation Tips

This section describes several solutions to problems you might encounter when using RSL. These solutions are additions to the RSL online help.

Recovering from a Connection Error

This installation tip provides a possible recovery solution in the event that you are unable to connect to your access server or router. You can skip this section unless you are experiencing a connection error.

In some cases, you might receive the following error message while connecting to the target router:

"Failed to configure the router to enable the Cisco IOS software image and configuration file upload and download operations. You may want to check the router to make sure that the selected interface exists."

If you encounter this message, try increasing the Short Timeout value, which is set to 25 seconds, in the Options dialog box, especially if one of the following situations applies:


Note Increasing the Short Timeout value may increase the time it takes for RSL to connect to the target router.

Restoring the Startup Configuration

In some cases, RSL is unable to restore the startup configuration. If this happens, take the following steps:

Step 1 Ensure that all cables are properly attached to both the router and the PC.

Step 2 Restart RSL and connect using the Preconfigured router option.

Step 3 When asked if you want to overwrite the existing startup configuration file, choose NO.

Step 4 When asked if you want to continue, choose YES.

Step 5 When connected, select Download Router Configuration in the Router Software Loader dialog box.

Step 6 Select the appropriate file, and click Copy configuration to the router's nonvolatile memory.

The router should now contain the startup configuration it had before the initial RSL connection. You can now exit RSL.


Note In the previous situation, the router's configuration register (config-register 0xnnnn) is not restored.

Note If you enter Ctrl-Alt-Delete to terminate RSL, the router's configuration and configuration register are not restored. However, in this case the configuration file is not deleted from the PC, so it can be restored using the previous steps.

Helpful Hints

The following information about RSL operations can help you with the installation process:

Cisco IOS Release 11.2 Feature Sets

This section identifies supported features, within each feature set, supported on Cisco 7200 series routers. Table 2 shows specific features supported for Cisco IOS Release 11.2 feature sets.

The table uses these conventions to identify features:

You can use the information given in the table provided in this section in conjunction with the information in Table 1 to determine which features a particular feature set supports.


Note You can pick either feature set to use--11.2(11)P or 11.1CA; however, you cannot run both feature sets at the same time. Some feature sets are available only in11.1 CA or 11.2, as noted in Table 2.

Table  2: Cisco 7200 Series Software Feature Sets
Feature Sets
 Features Network Layer 3 Switching (Only 11.1 CA) IP Routing (Only 11.2) Desktop/IBM (Both 11.1 CA & 11.2) Enterprise1 (Both 11.1 CA and 11.2)
 LAN Support

Apollo Domain

--

--

--

Yes

AppleTalk 1 and 2 (includes AppleTalk load balancing)

--

--

Yes

Yes

Banyan VINES

--

--

--

Yes

Concurrent routing and bridging (CRB applies to transparent bridging, not source-route bridging)

Yes

Yes

Yes

Yes

DECnet IV

--

--

Yes

Yes

DECnet V

--

--

--

Yes

GRE

--

Yes

Yes

Yes

Integrated routing and bridging (IRB)1

Yes

Yes

Yes

Yes

IP

Yes

Yes

Yes

Yes

LAN extension host

Yes

Yes

Yes

Yes

Multiring

Yes

Yes

Yes

Yes

Novell IPX2

Yes

--

Yes

Yes

OSI

--

--

--

Yes

Transparent and translational bridging

Yes

Yes

Yes

Yes

VLANs (ISL and IEEE 802.10)

Yes

Yes

Yes

Yes

XNS

--

--

--

Yes

 WAN Services

ATM LAN emulation: DECnet routing, XNS routing, and Banyan VINES support

Yes

Yes

Yes

Yes

ATM LAN emulation: Hot Standby Router Protocol (HSRP) and Simple Server Redundancy Protocol (SSRP)

Yes

Yes

Yes

Yes

ATM: UNI 3.1 signaling for ATM

Yes

Yes

Yes

Yes

Combinet Packet Protocol (CPP)

Yes

Yes

Yes

Yes

Dialer profiles

Yes

Yes

Yes

Yes

Half bridge/half router for CPP and PPP

Yes

Yes

Yes

Yes

HDLC

Yes

Yes

Yes

Yes

IPXWAN 2.0

Yes

--

Yes

Yes

ISDN3

--

Yes

Yes

Yes

Multichassis Multilink PPP (MMP)

--

--

--

Yes

PPP4

--

Yes

Yes

Yes

Virtual Private Dial-up Network (VPDN)

--

--

Yes

Yes

Web Cache Control Protocol (WCCP)

Yes

Yes

Yes

Yes

 WAN Optimization

Bandwidth-on-demand

--

Yes

Yes

Yes

Custom and priority queuing

--

Yes

Yes

Yes

Dial backup

--

Yes

Yes

Yes

Dial-on-demand

--

Yes

Yes

Yes

Header5, link and payload compression6

--

Yes

Yes

Yes

Snapshot routing

Yes

Yes

Yes

Yes

Weighted fair queuing

--

Yes

Yes

Yes

 IP Routing

Enhanced IGRP

Yes

Yes

Yes

Yes

Enhanced IGRP Optimizations

Yes

Yes

Yes

Yes

ES-IS

--

--

--

Yes

IGRP

Yes

Yes

Yes

Yes

IS-IS

--

--

--

Yes

Named IP Access Control List7

--

Yes

Yes

Yes

NHRP

Yes

Yes

Yes

Yes

Network Address Translation (NAT)

Yes

Yes

Yes

Yes

On Demand Routing (ODR)

Yes

Yes

Yes

Yes

OSPF

Yes

Yes

Yes

Yes

OSPF Not-So-Stubby-Areas (NSSA)

Yes

Yes

Yes

Yes

OSPF On Demand Circuit (RFC 1793)

Yes

Yes

Yes

Yes

PIM

Yes

Yes

Yes

Yes

Policy-based routing

Yes

Yes

Yes

Yes

RIP

Yes

Yes

Yes

Yes

RIP Version 2

Yes

Yes

Yes

Yes

 Other Routing

AURP

--

--

Yes

Yes

IPX RIP

Yes

--

Yes

Yes

NLSP

Yes

--

Yes

Yes

RTMP

Yes

Yes

Yes

Yes

SMRP

--

--

Yes

Yes

SRTP

--

--

--

Yes

 Multimedia and Quality of Service

Generic traffic shaping

Yes

Yes

Yes

Yes

Random Early Detection (RED)

Yes

Yes

Yes

Yes

Resource Reservation Protocol (RSVP)

Yes

Yes

Yes

Yes

 Management

AutoInstall

Yes

Yes

Yes

Yes

HTTP Server

Yes

Yes

Yes

Yes

RMON events and alarms

Yes

Yes

Yes

Yes

SNMP

Yes

Yes

Yes

Yes

Telnet

Yes

Yes

Yes

Yes

 Security

Access lists

Yes

Yes

Yes

Yes

Access security

Yes

Yes

Yes

Yes

Extended access lists

Yes

Yes

Yes

Yes

Kerberized login

--

--

--

Yes

Kerberos V client support

--

--

--

Yes

Lock and key

Yes

Yes

Yes

Yes

MD5 routing authentication

Yes

Yes

Yes

Yes

Network layer encryption

(40-bit or export controlled 56-bit DES)

 Encrypt

 Encrypt

 Encrypt

 Encrypt

RADIUS

Yes

Yes

Yes

Yes

Router authentication

 Encrypt

 Encrypt

 Encrypt

 Encrypt

TACACS+ (TACACS+ Single Connection and SENDAUTH enhancements)

Yes

Yes

Yes

Yes

 IBM Support

APPN (optional)1

--

--

Yes

Yes

BAN for SNA Frame Relay support

--

--

Yes

--

Caching and filtering

--

--

Yes

Yes

DLSw+ (TACACS+ Single Connection and SENDAUTH enhancements) 8

--

--

Yes

Yes

Downstream PU concentration (DSPU)

--

--

Yes

Yes

Frame Relay SNA support (RFC 1490)

--

--

Yes

Yes

Native Client Interface Architecture (NCIA) Server

--

--

Yes

Yes

NetView Native Service Point

--

--

Yes

Yes

QLLC

--

--

Yes

Yes

Response Time Reporter (RTR)

--

--

Yes

Yes

SDLC integration

--

--

Yes

Yes

SDLC transport (STUN)

--

--

Yes

Yes

SDLC-to-LAN conversion (SDLLC)

--

--

Yes

Yes

SNA and NetBIOS WAN optimization via local acknowledgment

--

--

Yes

Yes

SRB/RSRB9

Yes

--

Yes

Yes

SRT

Yes

--

Yes

Yes

TG/COS

--

--

--

Yes


1 Releases 11.2(1) through 11.2(3) do not support IRB. In a later maintenance release IRB supports IP, IPX, and AppleTalk; it is supported for transparent bridging, but not for SRB; it is supported on all media-type interfaces except X.25 and ISDN bridged interfaces; and IRB and CRB cannot operate at the same time.
2 The Novell IPX feature includes display SAP by name, IPX Access Control List violation logging, and plain-English IPX access lists.
3 ISDN support includes calling line identification (ANI), X.25 over the B channel, ISDN subaddressing, and applicable WAN optimization features. Asynchronous ISDN Access (V.120) is only supported in the Enterprise feature set.
4 PPP includes support for LAN protocols supported by the feature set, address negotiation, PAP and CHAP authentication, and PPP compression.
5 IPX header compression (RFC 1553) is available in the feature sets that support IPX.
6 X.25 and Frame Relay payload compression.
7 This feature can only be used by packet and route filters, it is not backward-compatible with earlier Cisco IOS releases, and is not supported with
Distributed Fast Switching.
8 Cisco IOS Release 11.2 introduces several DLSw+ enhancements.
9 SRB/RSRB is fast switched. This enhancement is on by default, but can be disabled.

Back Rev Feature Sets

For a list of features supported by the back rev feature sets, see the release notes available on the Documentation CD-ROM or the World Wide Web (at http://www.cisco.com, http://www-europe.cisco.com, or http://www-china.cisco.com). To find a feature set list for Cisco IOS Release 11.1(14), locate the Cisco IOS Software Configuration database. Then select Cisco IOS Release 11.1, and then select Release Notes for Cisco IOS Release 11.1.

Memory Requirements

Depending on the circumstances, you might need to determine the amount of main memory (DRAM) required by your Cisco 7200 series router to support a combination of installed port adapter types and the Cisco IOS image you intend to load from the feature pack CD-ROM. To calculate memory requirements, use the publication Cisco 7200 Series Port Adapter Hardware Configuration Guidelines (78-3471-xx), which ships with your chassis.

Memory Upgrade Options

Table 3 lists Cisco 7200 series DRAM options, and Table 4 lists Cisco 7200 series Flash memory card options. Note that all spare PCMCIA Flash memory cards are shipped blank and unformatted.


Table 3: Cisco 7200 Series Network Processing Engine DRAM UpgradeOptions
Description Product Number
32-MB DRAM upgrade kit (2 16-MB SIMMs1) (default) MEM-NPE-32MB=
64-MB DRAM upgrade kit (2 32-MB SIMMs) MEM-NPE-64MB=
128-MB DRAM upgrade kit (4 32-MB SIMMs) MEM-NPE-128MB=

1 SIMM = single in-line memory module.

Table  4: Cisco 7200 Series Flash Memory Card Upgrade and Spare Options
Description Product Number
8-MB PCMCIA Flash memory card MEM-I/O-FLC8M=
16-MB PCMCIA Flash memory card MEM-I/O-FLC16M=
20-MB PCMCIA Flash memory card MEM-I/O-FLC20M=

Table 5 lists the processor and I/O memory available for each Cisco 7200 series DRAM option on the NPEs.


Table  5: Cisco 7200 Series DRAM Options
DRAM Options for all NPEs NPE-100= Processor Memory NPE-150= I/O Memory NPE-150= Processor Memory NPE-150= I/O Memory1 NPE-200= Processor Memory NPE-200= I/O Memory2
32 MB 26 MB 6 MB 26 MB 7 MB 26 MB 6 MB
64 MB 56 MB 8 MB 56 MB 9 MB 56 MB 8 MB
128 MB 120 MB 8 MB 120 MB 9 MB 120 MB 8 MB

1 The I/O memory for the NPE-150 DRAM options includes 1 MB of packet SRAM.
2 The I/O memory for the NPE-200 DRAM options includes 4 MB of packet SRAM.

Note The amount of I/O memory available for each DRAM option differs between the three network processing engines, NPE-100=, NPE-150=, and NPE-200=. The NPEs have the same functionality; however, their performance differs because, unlike the NPE-150= and NPE-200=, the NPE-100= does not contain packet SRAM. All NPEs are shipped with 32 MB DRAM.

Installing the Software Image Using a TFTP Server Application

The Router Software Loader application contained on the feature pack CD-ROM is designed to work with a PC running Microsoft Windows 95. The booklet included with the CD-ROM explains how to perform this simple and recommended install process. However, an alternative is available using a TFTP server application to install router software.

This section explains how to use a TFTP server application as an alternative to using the RSL to install the router software from the CD-ROM. You can perform this procedure using a PC (running Microsoft Windows 95 or Microsoft Windows 3.1), a Macintosh, or a UNIX system. You can use either the copy tftp flash or copy rcp flash command to download the software to the router.

First obtain a TFTP application or a remote copy protocol (rcp) application to set up your computer as a TFTP server or an rcp server. You can use the RSL or the TFTP server included on the feature pack CD-ROM to install the software only if you are using a PC running Windows 95. For other operating systems, a number of TFTP or rcp applications are available from independent software vendors or as shareware from public sources on the World Wide Web.

Installation Process for Router Software Feature Sets

This section provides steps that describe how to install the router software feature sets using a Microsoft Windows 3.1 PC with a TFTP server application. You can also set up your Macintosh or UNIX workstation as a TFTP server and follow the same steps.

To install the software using an rcp application, follow the same procedure and substitute rcp for TFTP in the instructions. You must also substitute the copy rcp flash command for the copy tftp flash command in Step 8.

Step 1 Install any TFTP application on the PC. (Not provided by Cisco.)

Step 2 Launch the TFTP application on the PC. You commonly do this by double-clicking the application icon or its filename.

Step 3 Set up the PC as a TFTP server using the TFTP application setup or configuration facility.

The user interface of most TFTP applications includes a setup facility that allows you to specify the PC as a server. For example, from the TFTP menu of one application, you can select Settings to display a panel that includes a checkbox beside the word Server. To configure the local PC as a server, click in this checkbox.


The TFTP server also allows you to select a "root" directory. You must select the directory in which the Cisco IOS and upgrade files reside, for example d:\cpswinst\images.


 
Step 10, you will remain connected to the router. (Using Telnet, you will lose connection to the router at that point in the process.)

Step 5 Connect your PC's Ethernet, Fast Ethernet, or Token Ring port to the router's corresponding LAN port. Use the 10BaseT crossover cable provided if connecting to an Ethernet or Fast Ethernet port. You must use Category 5 cable for Fast Ethernet routers.

For systems without a LAN interface, make sure that the router and the PC have IP connectivity through the available interface (that is, the router and PC can ping each other with IP traffic).


Step 6 At the router prompt, enter the enable mode and supply the necessary password if prompted:

 
At the router prompt, enter the following command to copy the new software image from the CD-ROM drive of the PC to the 7200 Series router. In this example, the filename 80203408.bin is the name of the file on the CD-ROM. The filename c7200-ajs-mz.112-8.p is the destination name for the IOS image to be copied to the router.

Step 9 When prompted, enter the IP address of your local Microsoft Windows 3.1-based PC, as in the following example. This is the IP address of your local PC, not that of the router.


The entire copying process takes several minutes and differs from network to network. During the transfer process, the software displays messages indicating that it has accessed the file you have specified and is loading it.


The exclamation point (!) indicates that the copy process is taking place. Each exclamation point (!) indicates that ten packets have been transferred successfully. A checksum verification of the image occurs after the image is written to Flash memory.


After the load process completes, the router verifies that the transfer was successful and displays a series of Cs on the console.


Step 10 Enter the reload command to reload the router:

Related Documentation

Release notes and other Cisco documentation are on the Documentation CD-ROM that is included with your feature pack, and at Cisco Connection Online (CCO) on the World Wide Web.

On the Documentation CD-ROM, the path for Cisco IOS documentation is as follows:

On CCO, http://www.cisco.com/, the path is as follows:

Online documentation for Release 11.2 includes:

The Cisco IOS software documentation for Cisco IOS Release 11.2 is divided into eight modules. There are also supporting documents. Each documentation module consists of two books: a configuration guide and a corresponding command reference. The Cisco IOS documentation set consists of the following books and chapter topics:

Books Chapter Topics

  • Configuration Fundamentals Configuration Guide

  • Configuration Fundamentals Command Reference

Access Server and Router Product Overview

User Interface

System Images and Configuration Files

Using ClickStart, AutoInstall, and Setup

Interfaces

System Management

  • Security Configuration Guide

  • Security Command Reference

Network Access Security

Terminal Access Security

Accounting and Billing

Traffic Filters

Controlling Router Access

Network Data Encryption with Router Authentication

  • Access Services Configuration Guide

  • Access Services Command Reference

Terminal Lines and Modem Support

Network Connections

AppleTalk Remote Access

SLIP and PPP

XRemote

LAT

Telnet

TN3270

Protocol Translation

Configuring Modem Support and Chat Scripts

X.3 PAD

Regular Expressions

  • Wide-Area Networking Configuration Guide

  • Wide-Area Networking Command Reference

ATM

Dial-on-Demand Routing (DDR)

Frame Relay

ISDN

LANE

PPP for Wide-Area Networking

SMDS

X.25 and LAPB

  • Network Protocols Configuration Guide, Part 1

  • Network Protocols Command Reference, Part 1

IP

IP Routing

  • Network Protocols Configuration Guide, Part 2

  • Network Protocols Command Reference, Part 2

AppleTalk

Novell IPX

  • Network Protocols Configuration Guide, Part 3

  • Network Protocols Command Reference, Part 3

Apollo Domain

Banyan VINES

DECnet

ISO CLNS

XNS

  • Bridging and IBM Networking Configuration Guide

  • Bridging and IBM Networking Command Reference

Transparent Bridging

Source-Route Bridging

Remote Source-Route Bridging

DLSw+

STUN and BSTUN

LLC2 and SDLC

IBM Network Media Translation

DSPU and SNA Service Point Support

SNA Frame Relay Access Support

APPN

NCIA Client/Server Topologies

IBM Channel Attach

Supporting documents:

  • Cisco IOS Software Command Summary

  • Access Services Quick Configuration Guide

  • System Error Messages

  • Debug Command Reference

  • Cisco Management Information Base (MIB) User Quick Reference

Cisco Connection Online

Cisco Connection Online (CCO) is Cisco Systems' primary, real-time support channel. Maintenance customers and partners can self-register on CCO to obtain additional information and services.

Available 24 hours a day, 7 days a week, CCO provides a wealth of standard and value-added services to Cisco's customers and business partners. CCO services include product information, product documentation, software updates, release notes, technical tips, the Bug Navigator, configuration notes, brochures, descriptions of service offerings, and download access to public and authorized files.

CCO serves a wide variety of users through two interfaces that are updated and enhanced simultaneously: a character-based version and a multimedia version that resides on the World Wide Web (WWW). The character-based CCO supports Zmodem, Kermit, Xmodem, FTP, and Internet e-mail, and it is excellent for quick access to information over lower bandwidths. The WWW version of CCO provides richly formatted documents with photographs, figures, graphics, and video, as well as hyperlinks to related information.

You can access CCO in the following ways:

For a copy of CCO's Frequently Asked Questions (FAQ), contact cco-help@cisco.com. For additional information, contact cco-team@cisco.com.


Note If you are a network administrator and need personal technical assistance with a Cisco product that is under warranty or covered by a maintenance contract, contact Cisco's Technical Assistance Center (TAC) at 800 553-2447, 408 526-7209, or tac@cisco.com. To obtain general information about Cisco Systems, Cisco products, or upgrades, contact 800 553-6387, 408 526-7208, or cs-rep@cisco.com.

Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM, a member of the Cisco Connection Family, is updated monthly. Therefore, it might be more current than printed documentation. To order additional copies of the Documentation CD-ROM, contact your local sales representative or call customer service. The CD-ROM package is available as a single package or as an annual subscription. You can also access Cisco documentation on the World Wide Web at http://www.cisco.com, http://www-china.cisco.com, or http://www-europe.cisco.com.

If you are reading Cisco product documentation on the World Wide Web, you can submit comments electronically. Click Feedback in the toolbar, select Documentation, and click Enter the feedback form. After you complete the form, click Submit to send it to Cisco. We appreciate your comments.


Copyright 1989-1998 © Cisco Systems Inc.
InfoBlast Homepage