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Release Notes for Cisco IOS Release 11.3(2)XA1 Software Feature Packs--Cisco 2600 Series Routers

Release Notes for Cisco IOS Release 11.3(2)XA1 Software Feature Packs--Cisco 2600 Series Routers

April 20, 1998

These release notes discuss the Cisco IOS Release 11.3(2)XA1 feature packs for Cisco 2600 series routers. These are the product numbers for the supported feature packs:


Note The feature packs discussed in this document contain Cisco IOS Release 11.3(2)XA1 software images and a selection of previously release images. The feature packs contain Router Software Loader (RSL) Version 7.0.

Note Before running RSL, read the sections "Installing Software Images Using RSL," page 8.

Contents

These release notes discuss the following topics:

Cisco Feature Packs and Memory Requirements

This section explains the following:

What Is a Feature Pack?

The heart of a Cisco IOS software feature pack is a CD-ROM that contains a software image and Router Software Loader (RSL), a Windows 95 application that loads the image onto the access server/router. Each Cisco IOS Release 11.3 feature pack CD-ROM contains one feature set. For users without Windows 95, images can also be loaded with a Trivial File Transfer Protocol (TFTP) server application, as explained in these release notes.

Each Cisco IOS Release 11.3 software feature pack box contains the following:

Cisco IOS Release 11.3(2)XA1 Feature Pack Descriptions and Memory Requirements

This section includes two tables:

You can use Table 1 to identify the memory required for your configuration based on the image you run. You can then check this against Table 2 to determine how much memory is available on the router as the factory default and the upgrades that you can obtain to satisfy your requirements.


Table 1: Cisco Feature Pack Image Filenames and Memory Requirements
Model Number CD-ROM Title UNIX Image Name DOS Image Name Flash Memory Req'd Main Memory Req'd RSL Installer Description
CD26-C-11.3x= Cisco 2600
IP Feature Pack
Release 11.3(2)XA1
RSL Version 7.0
c2600-i-mz.113-2.XA1 80255201 4 MB 16 MB Cisco IOS 2600 Series
IP Feature Set
11.3(2)XA1
CD26-CP-11.3x= Cisco 2600
IP Plus Feature Pack
Release 11.3(2)XA1
RSL Version 7.0
c2600-is-mz.113-2.XA1 80255101 8 MB 20 MB Cisco IOS 2600 Series
IP Plus Feature Set
11.3(2)XA1
CD26-B-11.3x= Cisco 2600
IP/IPX/AT/DEC
Feature Pack
Release 11.3(2)XA1
RSL Version 7.0
c2600-d-mz.113-2.XA1 80255001 8 MB 16 MB Cisco IOS 2600 Series IP/IPX/AT/DEC
Feature Set 11.3(2)XA1
CD26-E-11.3x= Cisco 2600
RAS Feature Pack
Release 11.3(2)XA1
RSL Version 7.0
c2600-c-mz.113-2.XA1 80254901 4 MB 16 MB Cisco IOS 2600 Series Remote Access Server Feature Set 11.3(2)XA1
CD26-BP-11.3x= Cisco 2600
IP/IPX/AT/DEC Plus Feature Pack
Release 11.3(2)XA1
RSL Version 7.0
c2600-ds-mz.113-2.XA1 80254801 8 MB 24 MB Cisco IOS 2600 Series IP/IPX/AT/DEC Plus Feature Set 11.3(2)XA1
CD26-AP-11.3x= Cisco 2600
Enterprise Plus
Feature Pack
Release 11.3(2)XA1
RSL Version 7.0
c2600-js-mz.113-2.XA1 80254701 8 MB 24 MB Cisco IOS 2600 Series Enterprise Plus
Feature Set 11.3(2)XA1
CD26-ANP-11.3x= Cisco 2600
Enterprise/APPN Plus Feature Pack
Release 11.3(2)XA1
RSL Version 7.0
c2600-ajs-mz.113-2.XA1 80254601 8 MB 32 MB Cisco IOS 2600 Series Enterprise/APPN Plus Feature Set 11.3(2)XA1

Note You can use a calculator on the Web (www.cisco.com/techtools/mem-calc.html) to estimate the amount of memory that will be required for your Cisco 2600 configuration.

Table  2: Cisco 2600 Default Memory and Upgrade Options
Memory Type Default Upgrade Options
DRAM 16 MB 4-MB DRAM DIMM: MEM2600-4D=
8-MB DRAM DIMM: MEM2600-8D=
16-MB DRAM DIMM: MEM2600-16D=
32-MB DRAM DIMM: MEM2600-32D=
Flash 4 MB 4-MB Flash SIMM: MEM2600-4FS=
8-MB Flash SIMM: MEM2600-8FS=
16-MB Flash SIMM: MEM2600-16FS=

Cisco IOS Feature Sets for the Cisco 2600 Series Routers

The Cisco IOS software is packaged into "feature sets" (also called "software images"). There are many different feature sets available, and each feature set contains a specific subset of Cisco IOS features. The feature set matrix is used to see the overall feature set organization.

Feature Set Matrix

The feature set matrix (see Table 3) shows the new feature set organization and lists which feature sets are available on the Cisco 2600 for Cisco IOS Release 11.3(2)XA1. The matrix uses the following symbols:

Feature Set
Matrix Symbol
Description
Basic This feature is offered in the basic feature set.
Plus This feature is offered in the Plus feature set


Table 3: Feature Set Matrix for the Cisco 2600 Series
Standard
Feature Sets
Cisco 2600 Series Routers
IP

Basic, Plus

Desktop (IP/IPX/AppleTalk/DEC)

Basic, Plus

Enterprise

Basic, Plus

Feature Set Table

To determine what features are available with each feature set, see Table 4. The table summarizes what features you can use when running a specific feature set on the Cisco 2600 series routers for Cisco IOS Release 11.3(2)XA1. The feature set table uses the following symbols:

Feature Set
Table Symbol
Description
Yes This feature is offered in the feature set.
No This feature is not offered in the feature set.


Table 4: Cisco IOS Software Feature Sets for the Cisco 2600 Series
Feature Set
 Feature IP IP
Plus
IP/IPX/
AT/DEC
IP/IPX/
AT/DEC Plus
Enterprise
Plus
Enterprise/
APPN
Plus
Remote Access Server
 IBM Support
APPN High Performance Routing No No No No No Yes No
APPN MIB Enhancements No No No No No Yes No
APPN over Ethernet LAN Emulation No No No No No Yes No
APPN Scalability Enhancements No No No No No Yes No
Bisync Enhancements, includes:

    • Bisync 3780 Support

    • BSC Extended Addressing

    • Block Serial Tunneling (BSTUN) over Frame Relay

No

Yes No Yes Yes Yes No
Cisco MultiPath Channel (CMPC) No No No No No No No
DLSw+ Enhancements, includes:

    • Backup Peer Extensions for Encapsulation Types

    • DLSw+ Border Peer Caching

    • DLSw+ MIB Enhancements

    • DLSw+ SNA Type of Service

    • LLC2-to-SDLC Conversion between PU4 Devices

    • NetBIOS Dial-on-Demand Routing

    • UDP Unicast Enhancement

No

Yes No Yes Yes Yes No
FRAS Enhancements, includes:

    • FRAS Boundary Network Node Enhancement

    • FRAS Dial Backup over DLSw+

    • FRAS DLCI Backup

    • FRAS Host

    • FRAS MIB

    • SRB over Frame Relay

No

Yes No Yes Yes Yes No
TN3270 LU Nailing No No No No No No No
TN3270 Server Enhancements No No No No No No No
Token Ring LANE No No No No No No No
Tunneling of Asynchronous Security Protocols No Yes No Yes Yes Yes No
Internet
DRP Server Agent Yes Yes Yes Yes Yes Yes No
DRP Server Agent Enhancements Yes Yes Yes Yes Yes Yes No
 IP Routing
Easy IP (Phase 1) Yes Yes Yes Yes Yes Yes Yes
Hot Standby Router Protocol (HSRP) over ISL in Virtual LAN Configurations No Yes Yes Yes Yes Yes No
IP Enhanced IGRP Route Authentication Yes Yes Yes Yes Yes Yes Yes
TCP Enhancements, includes:

    • TCP Selective Acknowledgment

    • TCP Timestamp

Yes

Yes Yes Yes Yes Yes Yes
 LAN Support
AppleTalk Access List Enhancements No No Yes Yes Yes Yes No
DECnet Accounting No No Yes Yes Yes Yes No
IPX Named Access Lists No No Yes Yes Yes Yes Yes
IPX SAP-after-RIP No No Yes Yes Yes Yes Yes
NLSP Enhancements No No No No Yes Yes No
NLSP Multicast Support No No Yes Yes Yes Yes No
 Management
Cisco Call History MIB Command Line Interface No No No No No No No
Cisco IOS Internationalization Yes Yes Yes Yes Yes Yes Yes
Entity MIB, Phase 1 Yes Yes Yes Yes Yes Yes Yes
SNMPv2C Yes Yes Yes Yes Yes Yes Yes
SNMP Inform Requests No No No No Yes Yes Yes
Virtual Profiles Yes Yes Yes Yes Yes Yes Yes
 Multimedia
IP Multicast Load Splitting across Equal-Cost Paths Yes Yes Yes Yes Yes Yes Yes
IP Multicast over ATM Point-to-Multipoint Virtual Circuits No No No No No No No
IP Multicast over Token Ring LANs Yes Yes Yes Yes Yes Yes Yes
PIM Version 2 Yes Yes Yes Yes Yes Yes Yes
Stub IP Multicast Routing Yes Yes Yes Yes Yes Yes Yes
Voice over IP No Yes No Yes Yes Yes Yes
Quality of Service
RTP Header Compression Yes Yes Yes Yes Yes Yes Yes
Security
Double Authentication Yes Yes Yes Yes Yes Yes Yes
Encrypted Kerberized Telnet No No No No No No No
HTTP Security Yes Yes Yes Yes Yes Yes Yes
Per-User Configuration Yes Yes Yes Yes Yes Yes Yes
Reflexive Access Lists Yes Yes Yes Yes Yes Yes Yes
TCP Intercept No No No No Yes Yes No
Vendor-Proprietary RADIUS Attributes Yes Yes Yes Yes Yes Yes Yes
 Switching
AppleTalk Routing over ISL and IEEE 802.10 in Virtual LANs No No Yes Yes Yes Yes No
CLNS and DECnet Fast Switching over PPP No No No No Yes Yes No
DECnet/VINES/XNS over ISL, includes:

    • Banyan VINES Routing over ISL Virtual LANs

    • DECnet Routing over ISL Virtual LANs

    • XNS Routing over ISL Virtual LANs

No

No No No Yes No No
Fast-Switched Policy Routing Yes Yes Yes Yes Yes Yes Yes
IPX Routing over ISL Virtual LANs No No Yes Yes Yes Yes No
VIP Distributed Switching Support for IP Encapsulated in ISL No No No No No No No
 Terminal Services
Virtual Templates for Protocol Translation No No No No Yes Yes Yes
 WAN Optimization
ATM MIB Enhancements No No No No No No No
PAD Enhancements No No No No Yes Yes Yes
PAD Subaddressing Yes Yes Yes Yes Yes Yes Yes
 WAN Services
Bandwidth Allocation Control Protocol Yes Yes Yes Yes Yes Yes No
Dialer Watch Yes Yes Yes Yes Yes Yes Yes
Enhanced Local Management Interface (ELMI) Yes Yes Yes Yes Yes Yes Yes
Frame Relay Enhancements Yes Yes Yes Yes Yes Yes Yes
Frame Relay MIB Extensions Yes Yes Yes Yes Yes Yes Yes
Frame Relay Router ForeSight Yes Yes Yes Yes Yes Yes Yes
ISDN Advice of Charge No No No No No No No
ISDN Caller ID Callback Yes Yes Yes Yes Yes Yes No
ISDN NFAS No No No No No No No
Layer 2 Forwarding--Fast Switching No Yes No Yes Yes Yes Yes
Leased Line ISDN at 128 kbps Yes Yes Yes Yes Yes Yes No
MS Callback Yes Yes Yes Yes Yes Yes Yes
PPP over ATM No No No No No No No
Telnet Extensions for Dialout No No No No No No Yes
X.25 Enhancements Yes Yes Yes Yes Yes Yes Yes
X.25 on ISDN No No No No No No No
X.25 Switching between PVCs and SVCs Yes Yes Yes Yes Yes Yes Yes
X.28 Emulation Yes Yes Yes Yes Yes Yes Yes

Installing Software Images Using RSL

The Router Software Loader application contained on the feature pack CD-ROM is designed to work with a PC running Microsoft Windows 95. Refer to the booklet included with the CD-ROM for instructions to install the software images.

This section describes several solutions to problems you might encounter when using RSL. These solutions are additions to RSL's online help.

Recovering from a Connection Error

If you are unable to connect to your access server or router, this installation tip provides a possible recovery solution. If you are not experiencing a connection error, you can skip this section.

In some cases, you might receive the following error message while connecting to the target router:

"Failed to configure the router to enable the Cisco IOS software image and configuration file upload and download operations. You may want to check the router to make sure that the selected interface exists."

If you encounter this message, try increasing the Short Timeout value, which is set to 25 seconds, in the Options dialog box, especially if one of the following situations applies:


Note Increasing the Short Timeout value might increase the time it takes for RSL to connect to the target router.

Restoring the Startup Configuration

In some cases, RSL is unable to restore the startup configuration. If this happens, take the following steps:

Step 1 Ensure that all cables are properly attached to both the router and the PC.

Step 2 Restart RSL and connect using the Preconfigured router option.

Step 3 When asked if you want to overwrite the existing startup configuration file, choose No.

Step 4 When asked if you want to continue, choose Yes.

Step 5 When connected, select Download Router Configuration in the Router Software Loader dialog box.

Step 6 Select the appropriate file, and click Copy configuration to the router's nonvolatile memory.

The router should now contain the startup configuration it had before the initial RSL connection.


Step 7 Exit RSL.


Note In the previous situation, the router's configuration register (config-register 0xnnnn) is not restored.

Note If you enter Ctrl-Alt-Delete to terminate RSL, the router's configuration and configuration register are not restored. However, in this case, the configuration file is not deleted from the PC, so it can be restored using the previous steps.

Helpful Hints

The following information about RSL operations can help you with the installation process:

Alternatives to the RSL

The RSL is designed to work with a PC running Microsoft Windows 95 and is the recommended method for downloading software to the router. The booklet included with the RSL CD-ROM explains how to perform this simple install process. However, two alternatives are available for installing router software:

Installing the Router Software Using the Console or Auxiliary Port

This section explains how to use the copy xmodem flash command to install the router software from the CD-ROM onto the router.


Note The transfer takes place only on the port at which you issue the command. If you download via the console, all console output is discarded for the duration of the transfer. You can only download files to the router; you cannot copy files from the router. Cisco recommends using the auxiliary port for this type of software download. The auxiliary port has hardware flow control and full modem control. In addition, the transfer does not occupy the system console.

The following example shows how to use the copy xmodem flash command on a Cisco 2600 series router.

Router# copy xmodem flash
                               **** WARNING ****
       x/ymodem is a slow transfer protocol limited to the current speed
       settings of the auxiliary/console ports. The use of the auxiliary
       port for this download is strongly recommended.
       During the course of the download no exec input/output will be
       available.
                               ---- ******* ----
       Proceed? [confirm]y
       Use crc block checksumming? [confirm]y
       Max Retry Count [10]: 
       Perform image validation checks? [confirm]y
       Xmodem download using crc checksumming with image validation
       Continue? [confirm]y
       Partition   Size    Used      Free      Bank-Size  State          Copy Mode
         1         4096K   3259K      836K     4096K      Read/Write     Direct
         2         4096K      0K     4095K     4096K      Read/Write     Direct
       [Type ?<no> for partition directory; ? for full directory; q to abort]
       Which partition? [default = 1] 2
       System flash directory, partition 2:
       File  Length   Name/status
         1   68       TESTFILE  
       [132 bytes used, 4194172 available, 4194304 total]
       Destination file name? c2611-i-mz.0918
       Erase flash device before writing? [confirm]y
       Flash contains files. Are you sure you want to erase? [confirm]y
       Copy '' from server
         as 'c2611-i-mz.0918' into Flash WITH erase? [yes/no]y
       Erasing device... eeeeeeeeeeeeeeee ...erased
       Ready to receive file...........C
       Verifying checksum...  OK (0x5DE8)
       Flash device copy took 00:12:06 [hh:mm:ss]

Installing the Router Software Using a TFTP Server Application

Use this TFTP server application method as an alternative to using the RSL to install the router software from the CD-ROM. You can perform this procedure using a PC (running Microsoft Windows 95 or Microsoft Windows 3.1), a Macintosh, or a UNIX system. You can use either the copy tftp flash or copy rcp flash command to download the router software to the router.

First obtain a TFTP application or a remote copy protocol (rcp) application to set up your computer as a TFTP server or an rcp server. Use the RSL or the TFTP server included on the feature pack CD-ROM to install the router software only if you are using a PC running Windows 95. For other operating systems, a number of TFTP or rcp applications are available from independent software vendors or available as shareware from public sources on the World Wide Web.


Note To use an RCP application, follow the same procedure, and substitute "RCP" for "TFTP" in the instructions. Use the copy rcp flash command instead of the copy tftp flash command.

Step 1 Install any TFTP server application on the PC. (A PC application is included on the feature pack CD-ROM for Microsoft Windows 95 only.)

Step 2 Launch the TFTP server application on the PC, usually by double-clicking the application icon or its *.exe filename.

Step 3 Set up the PC as a TFTP server by using the TFTP server application setup or configuration facility.

Most TFTP server applications include a setup facility that allows you to specify the PC as a server. For example, from the TFTP menu of one application, you can select Settings to display a panel that includes a checkbox beside the word Server, which allows you to configure the local PC as a server.


The TFTP server also allows the selection of a root directory. You must select the directory in which the Cisco IOS files reside, for example, (d:\cpswinst\images).


 
Step 16, you remain connected to the router. (If you use Telnet, you lose connection to the router.)
 
At the router prompt, enter the following command to copy the new software image from the PC CD-ROM drive to the router:

Router(boot)(config)# copy tftp flash


In the next series of steps, you download the Cisco IOS Release 11.3 image that you want installed on your router.


Step 11 When prompted, enter the IP address of your PC, as in the following example:

Address or name of remote host [255.255.255.255]? 131.108.1.1


This is the IP address of your local PC, not that of the router.


Step 12 When prompted, enter the filename of the Cisco IOS Release 11.3 image to be copied to the router, as in the following example:

This example specifies the DOS image name of the IP feature set for Cisco 1600 series routers (as shown in Table 1 in the section, "Cisco Feature Packs and Memory Requirements").


Step 13 In response to the destination address prompt, enter the destination UNIX image filename, and press Enter.

This is the name of the image file on the router, not the full path of the image on the CD-ROM attached to the PC. Refer to Table 1 in the section, "Cisco Feature Packs and Memory Requirements" for the UNIX image filename.


Step 14 Enter yes in response to the prompt asking if you want to erase the existing image copy resident in the router Flash memory before copying the new one:

Erase flash device before writing? [confirm] yes


The entire copying process takes several minutes and differs from network to network.


During the transfer process, the software displays messages indicating that it has accessed the file you have specified and is loading it.


The exclamation point (!) indicates that the copy process is taking place. Each exclamation point (!) indicates that ten packets have been transferred successfully. A checksum verification of the image occurs after the image is written to Flash memory.


Step 15 Enter the following commands to reset the configuration register to 0x2102:

Step 16 Enter the reload command to reload the router:

After reload is complete, the router should be running the desired Cisco IOS image. Use the show version command to verify.

Related Documentation

All documents mentioned in this section are available as printed manuals or electronic documents. (See the section "Online Navigation" for more information on accessing electronic documentation.)

The following documentation is related to these release notes:

Cisco 2600-Specific Documentation

The following documents are specific to the Cisco 2600 series routers:

Cisco IOS Documentation Set and Related Supporting Documents

The following documents apply to the Cisco 2600 series routers:

The Cisco IOS configuration guides, command references, and chapter topics are as follows:

Books Chapter Topics

  • Configuration Fundamentals Configuration Guide

  • Configuration Fundamentals Command Reference

Access Server and Router Product Overview

User Interface

System Images and Configuration Files

Using ClickStart, AutoInstall, and Setup

Interfaces

System Management

  • Security Configuration Guide

  • Security Command Reference

Network Access Security

Terminal Access Security

Accounting and Billing

Traffic Filters

Controlling Router Access

Network Data Encryption with Router Authentication

  • Access Services Configuration Guide

  • Access Services Command Reference

Terminal Lines and Modem Support

Network Connections

AppleTalk Remote Access

SLIP and PPP

XRemote

LAT

Telnet

TN3270

Protocol Translation

Configuring Modem Support and Chat Scripts

X.3 PAD

Regular Expressions

  • Wide-Area Networking Configuration Guide

  • Wide-Area Networking Command Reference

ATM

Dial-on-Demand Routing (DDR)

Frame Relay

ISDN

LANE

PPP for Wide-Area Networking

SMDS

X.25 and LAPB

  • Network Protocols Configuration Guide, Part 1

  • Network Protocols Command Reference, Part 1

IP

IP Routing

  • Network Protocols Configuration Guide, Part 2

  • Network Protocols Command Reference, Part 2

AppleTalk

Novell IPX

  • Network Protocols Configuration Guide, Part 3

  • Network Protocols Command Reference, Part 3

Apollo Domain

Banyan VINES

DECnet

ISO CLNS

XNS

  • Bridging and IBM Networking Configuration Guide

  • Bridging and IBM Networking Command Reference

Transparent Bridging

Source-Route Bridging

Remote Source-Route Bridging

DLSw+

STUN and BSTUN

LLC2 and SDLC

IBM Network Media Translation

DSPU and SNA Service Point Support

SNA Frame Relay Access Support

APPN

NCIA Client/Server Topologies

IBM Channel Attach

  • Cisco IOS Software Command Summary

  • Access Services Quick Configuration Guide

  • System Error Messages

  • Debug Command Reference

  • Cisco Management Information Base (MIB) User Quick Reference


Note The Cisco Management Information Base (MIB) User Quick Reference publication is no longer being published. For the latest list of MIBs supported by Cisco, see the Cisco Network Management Toolkit on Cisco Connection Online (CCO). On CCO, go to Software and Support, select Software Center, and click on Network Management Products. Next, select Cisco Network Management Toolkit and click on Cisco MIBs.

Software Configuration Tips on the Cisco TAC Home Page

The following URL contains links to access helpful tips to configure your Cisco products:

http://www.cisco.com/kobayashi/serv_tips.shtml

This URL is subject to change without notice. If it does change, point your web browser to http://www.cisco.com/ and follow this path: Software & Support, Technical Tips (button on left margin).

"Hot Tips" are popular tips and hints gathered from Cisco's Technical Assistance Center (TAC). Most of these documents are also available from the TAC's Fax-on-Demand service. To access Fax-on-Demand and receive documents at your fax machine, call 888-50-CISCO (888-502-4726). From international areas, call 415-596-4408.

The following sections are provided from the Technical Tips page:

Online Navigation

You can access Cisco IOS software documentation, such as printed manuals and configuration notes, either at Cisco Connection Online (CCO) on the World Wide Web or on the Cisco Documentation CD-ROM.

Cisco 2600 Series-Specific Documentation

Software & Support, Cisco Documentation, Access Servers and Access Routers, Modular Access Routers, Cisco 2600 Series Routers, Release Notes, Release Notes for Cisco 2600 for Cisco IOS Release 11.3(2)XA1.
Cisco Product Documentation, Access Servers and Access Routers, Access Servers, Cisco 2600 Series, Cisco IOS Software, Release Notes for Cisco 2600 for Cisco IOS Release 11.3(2)XA1..

Cisco IOS Documentation Set and Related Supporting Documents

Software & Support, scroll down and select Cisco Documentation. Next, click on Cisco IOS Software Configuration, and then click on Cisco IOS Release 11.3.
Cisco Product Documentation, select Cisco IOS Software Configuration, and then select Cisco IOS Release 11.3.

Additional information about CCO and the Documentation CD-ROM is in the sections
"Cisco Connection Online" and "Documentation CD-ROM" at the end of these release notes.

Cisco Connection Online

Cisco Connection Online (CCO) is Cisco Systems' primary, real-time support channel. Maintenance customers and partners can self-register on CCO to obtain additional information and services.

Available 24 hours a day, 7 days a week, CCO provides a wealth of standard and value-added services to Cisco's customers and business partners. CCO services include product information, product documentation, software updates, release notes, technical tips, the Bug Navigator, configuration notes, brochures, descriptions of service offerings, and download access to public and authorized files.

CCO serves a wide variety of users through two interfaces that are updated and enhanced simultaneously: a character-based version and a multimedia version that resides on the World Wide Web (WWW). The character-based CCO supports Zmodem, Kermit, Xmodem, FTP, and Internet e-mail, and it is excellent for quick access to information over lower bandwidths. The WWW version of CCO provides richly formatted documents with photographs, figures, graphics, and video, as well as hyperlinks to related information.

You can access CCO in the following ways:

For a copy of CCO's Frequently Asked Questions (FAQ), contact cco-help@cisco.com. For additional information, contact cco-team@cisco.com.


Note If you are a network administrator and need personal technical assistance with a Cisco product that is under warranty or covered by a maintenance contract, contact the Cisco Technical Assistance Center (TAC) at 800 553-2447, 408 526-7209, or tac@cisco.com. To obtain general information about Cisco Systems, Cisco products, or upgrades, contact 800 553-6387, 408 526-7208, or cs-rep@cisco.com.

Documentation CD-ROM

Cisco documentation and additional literature are available in a CD-ROM, which ships with your product. The Documentation CD-ROM, a member of the Cisco Connection Family, is updated monthly. Therefore, it might be more up to date than printed documentation. To order additional copies of the Documentation CD-ROM, contact your local sales representative or call customer service. The CD-ROM is available as a single unit or as an annual subscription. You can also access Cisco documentation on the World Wide Web at http://www.cisco.com, http://www-china.cisco.com, or http://www-europe.cisco.com.

Copyright 1989-1998 © Cisco Systems Inc.
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